Blue Sea 12V 25A DeckHand Dimmer

Blue Sea Warranty Policy

Blue Sea Systems products sold by us are supplied with a warranty against defects for the warranty period shown below, subject to the product type, application and the terms of this warranty policy.

The express warranty provided by us is limited to a maximum of 5 years from the original date of purchase, unless otherwise required under Australian Consumer Law.

Blue Sea Systems may offer longer manufacturer support on some products at their discretion

Warranty Lengths by Product Range

Blue Sea Product Range	Warranty Length	Application / Notes
Most Blue Sea Systems Products	5 years	Applies to most Blue Sea Systems products found to be defective in materials or manufacture.
P12 Battery Chargers	5 years	Warranty period starts from the original date of purchase.
P12 Remote Displays	5 years	Warranty period starts from the original date of purchase.
Digital Meters	3 years	Warranty period starts from the original date of purchase.
Vessel System Monitors	3 years	Warranty period starts from the original date of purchase.

Warranty Assessment and Remedy

If a Blue Sea Systems product is found to be defective in materials or manufacture within the applicable warranty period, we will, at our discretion, arrange a repair, replacement, store credit or refund, depending on the nature of the fault and the requirements of Australian Consumer Law.

Products may need to be returned for assessment before a warranty claim can be approved. Where required, the product must be returned with dated proof of purchase and a clear description of the fault.

Labour costs for removing, replacing, reinstalling or diagnosing a product are not covered by this express warranty unless otherwise required under Australian Consumer Law.

Making a Warranty Claim

To make a warranty claim, please contact us with your dated proof of purchase, product details and a description of the fault.

The product may need to be returned for inspection before the claim can be assessed. If the product is confirmed to be faulty and covered by this warranty, we will advise the available remedy.

What This Warranty Does Not Cover

This warranty does not cover faults or damage caused by incorrect installation, incorrect application, misuse, abuse, neglect, unauthorised modification, accidental damage, normal wear and tear, environmental damage, or failure to use the product in accordance with the manufacturer's instructions.

• Incorrect installation or wiring
• Incorrect product selection or application
• Misuse, abuse or neglect
• Physical or accidental damage
• Water ingress or environmental damage outside the product's intended use
• Unauthorised modification or repair
• Normal wear and tear
• Labour costs for removal, replacement, reinstallation or diagnosis
• Freight, travel or call-out costs unless otherwise required by law
• Products not returned for assessment when reasonably required

Manufacturer Support

Blue Sea Systems may provide additional manufacturer support on some products beyond the warranty period listed above. Where available, we may assist customers in contacting the manufacturer, but any manufacturer support beyond the express warranty period is subject to the manufacturer's own terms and continued availability.

Australian Consumer Law

This warranty is in addition to other rights and remedies available at law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.