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Customisable Balmar XT Series 12V 170A Alternator Kit, 3.15in Saddle Mount

Balmar XT-DF-170 12V 170A alternator for engines with a 3.15in dual-foot (saddle) mount alternator, including Yanmar and MerCruiser. Choose your pulley and regulator; 5% off every part.

From $1,986.56

Save 5% on fixed parts, plus 5% on qualifying selections

DESCRIPTION

Balmar 12V 170A XT Series Alternator, 3.15in Saddle Mount (No Pulley)

High-Output 12V 170A Alternator for Marine and Off-Grid Power Systems

The XT Series 170A 12V Alternator is engineered to deliver consistent, high-amperage charging performance for demanding auxiliary power systems. Designed for marine vessels, custom 4WDs, RVs and off-grid applications, this high-output alternator provides a significant upgrade over standard factory-fitted automotive units. With a substantial 170A output at 12V, it rapidly replenishes large deep-cycle and lithium (LiFePO4) house battery banks, reducing engine run times and improving overall system efficiency.

Engineered for Reliable High-Output Charging

Standard automotive alternators are typically designed for intermittent loads and can quickly overheat when subjected to the continuous high-current demands of modern lithium battery systems and high-powered inverters. The XT Series addresses these limitations with a braided-stator design and a dual-fan, high-airflow frame. By maintaining stable output under heavy loads, this unit helps reduce the risk of overheating, premature component failure, and unexpected power loss in remote locations.

Featuring a Hitachi-style 3.15-inch (approx. 80mm) dual-foot saddle mount configuration, this alternator offers exceptional mechanical stability. The dual-foot design distributes engine vibration and belt tension evenly across the mounting bracket, minimising mechanical stress and alignment issues common in high-vibration marine and off-road environments.

Key Features and Benefits

  • 170A High-Amperage Output: Delivers rapid charging capabilities for high-capacity 12V battery banks, ideal for supporting heavy DC loads and inverters.
  • 3.15in (Approx. 80mm) Dual-Foot Mount: Hitachi-style mounting, which Balmar lists as typical for Yanmar, Westerbeke, Lehman and Perkins-Sabre engines.
  • Customisable Drive Configuration: Supplied without a pulley, allowing system builders to select the exact drive ratio and belt profile required for their specific engine setup.
  • Dual-Fan Cooling: A high-airflow frame with dual fans helps manage heat during prolonged high-output charging.

Pulley Selection and Compatibility

Please note that this XT Series alternator is supplied without a pulley to accommodate custom belt configurations and drive ratios. It accepts 17mm bore pulleys for Dual V or multi-groove serpentine belts. Depending on your engine's belt architecture, compatible pulley options include:

  • B-61-0020: Pulley, Dual V 2.7in (approx. 68.6mm) x 1/2in (approx. 12.7mm) DeepV, 17mm Bore
  • B-61-0070: Pulley, K-6 2.45in (approx. 62.2mm) Serpentine 6-Rib, 17mm Bore
  • B-1310: Pulley, K-8 2.4in (approx. 61mm) Serpentine 8-Rib, 17mm Bore, Short (STD)

Selecting the correct pulley diameter and belt profile is essential for preventing belt slippage under heavy 170A loads and achieving optimal alternator RPM at low engine idle speeds.

Upgrade Your Charging System

Whether you are refitting a marine vessel for extended coastal cruising or building a dependable off-grid touring vehicle, the XT Series 170A 12V Alternator provides the robust electrical foundation your system requires. Pair this unit with the appropriate 17mm bore pulley and a compatible external regulator to build a tailored, high-efficiency charging solution for your energy storage system.


SKU: B-XT-DF-170-SP

Balmar Dual V Pulley 2.7" (69mm) x 1/2" (13mm) DeepV, 17mm Bore

High-Output Alternator Dual Deep-V Pulley for 6 & XT Series

High-amperage alternators place significant mechanical load on engine drive systems. When generating substantial electrical power for auxiliary battery banks, standard single-belt pulleys often suffer from belt slippage, premature wear, and frustrating belt squeal. This precision-machined Dual Deep-V Pulley is engineered to resolve these mechanical bottlenecks, providing a robust power transmission interface for heavy-duty charging systems.

Designed as the standard Dual Vee setup for 6 Series and XT Series alternators, this pulley distributes the rotational load across two parallel 1/2" (approx. 13mm) belts. By doubling the surface contact area, it maximises belt grip and ensures reliable torque transfer from the engine crankshaft to the alternator rotor, even under peak electrical demand.

Precision Engineering for Demanding Environments

Unlike standard cast pulleys that can suffer from balance issues and rapid groove wear, this component is machined from high-grade steel and finished with a protective gold-coloured zinc plating. The precision-machined 17mm centre bore ensures a concentric, vibration-free fit on standard 17mm alternator shafts, reducing radial load on the alternator's front bearings and extending the overall service life of your charging unit.

  • Dual Deep-V Grooves: Twin 1/2" (approx. 13mm) deep-V channels sit the belts deeper into the pulley, increasing side-wall contact to minimise slippage under heavy electrical loads.
  • Corrosion-Resistant Finish: Heavy-duty zinc plating protects the steel construction against rust, salt spray, and oxidation, making it well-suited for marine engine bays and off-road 4WD applications.
  • Optimised Drive Ratio: The 2.7" (approx. 69mm) outer diameter is calculated to maintain efficient alternator rotor speeds across a wide RPM range, supporting strong output even at low engine idle.
  • Direct Series Compatibility: Purpose-built as the standard Dual Vee configuration for 6 Series and XT Series high-output alternators.
  • Balanced Steel Construction: Solid steel fabrication prevents flexing and warping under high tension and elevated engine bay temperatures.

Reducing the Risk of Drive System Failure

In remote off-grid touring, commercial transport, or marine vessels, a snapped or slipping alternator belt can quickly lead to depleted battery banks and immobilised equipment. Inferior pulleys with poor surface finishes or imprecise groove angles accelerate belt glazing and heat build-up. By upgrading to a dedicated deep-groove dual pulley, you reduce the required tension per belt while increasing total friction. This lowers the mechanical stress on both the water pump and alternator bearings while preventing sudden drive belt failure.

Ideal Applications

This 17mm bore dual pulley is essential for custom installations and direct replacements where high-output alternators are utilised:

  • Marine propulsion and auxiliary generator engines requiring dual-belt redundancy
  • 4WD touring vehicles and expedition trucks running high-capacity 12V or 24V lithium battery systems
  • Commercial, agricultural, and industrial machinery fitted with 6 Series or XT Series alternators
  • Custom engine conversions requiring reliable twin 1/2" (approx. 13mm) V-belt alignment

Upgrade Your Alternator Drive System

Ensure your charging system delivers consistent power without the risk of belt slip. Fit this heavy-duty Dual Deep-V Pulley to your 6 or XT Series alternator for dependable mechanical performance in harsh operating conditions.


SKU: B-61-0020

Balmar K-6 2.45" 6-Groove Serpentine Pulley with 17mm Bore

Precision K-6 Serpentine Alternator Pulley for Reliable Power Transmission

Engineered for demanding automotive, marine, and off-grid power generation applications, this K-6 serpentine pulley delivers dependable mechanical performance and optimal belt grip. Featuring a 2.45" (Approx. 61mm to 62.2mm) outer diameter and a precision-machined 17mm bore, it is designed to mount seamlessly onto compatible alternator shafts. In high-output charging systems, maintaining proper belt tension and surface contact is critical to preventing slippage and ensuring your alternator reaches its required RPM. This 6-rib pulley provides the exact profile needed for efficient energy transfer from the engine crank to your auxiliary charging system.

Engineered for Durability and Alignment

Inferior pulleys often suffer from poor concentricity and weak surface treatments, leading to premature belt wear, excessive vibration, and bearing fatigue inside the alternator. This K-6 pulley is manufactured to strict dimensional tolerances, ensuring true rotational balance and precise rib alignment. The exterior is treated with a protective yellow zinc chromate finish, providing a robust barrier against moisture, salt spray, and engine bay contaminants. By resisting rust and surface pitting, the pulley maintains a smooth contact surface that preserves the structural integrity of your serpentine belt over extended service intervals.

Key Features and Technical Benefits

  • Standard K-6 Profile: 6-groove serpentine design maximises surface area contact to reduce belt slip under heavy electrical loads.
  • Precision 17mm Bore: Machined internal centre bore ensures a snug, concentric fit on standard 17mm alternator shafts, minimising rotational vibration.
  • Optimised Drive Ratio: The 2.45" (Approx. 61mm to 62.2mm) outer diameter helps achieve higher alternator rotor speeds at lower engine RPM, ideal for idle-heavy applications.
  • Corrosion-Resistant Finish: Yellow zinc chromate plating protects the steel construction against environmental wear in harsh marine and 4WD environments.
  • Heavy-Duty Construction: Solid machined build withstands the high radial loads required by high-ampere alternators.

Applications and System Integration

Selecting the correct pulley diameter and rib profile is essential when upgrading a vehicle's charging system or fitting a dedicated secondary alternator for dual-battery setups. The compact 2.45" (Approx. 61mm to 62.2mm) diameter is particularly beneficial for diesel 4WDs, commercial vehicles, and marine auxiliary engines that operate at lower RPM ranges. By slightly over-driving the alternator relative to a larger stock pulley, it enables earlier cut-in and stronger amperage output at engine idle. Ensure prior to installation that your existing drive belt matches the K-6 (6-rib) profile and that your alternator shaft utilises a standard 17mm unkeyed or compatible mounting interface.

Upgrade your belt drive reliability and maximise your charging efficiency by adding this precision K-6 serpentine pulley to your alternator assembly today.


SKU: B-61-0070

Balmar 12V MC-618 Multi-Stage Alternator Regulator with Harness

Balmar MC-618 Max Charge Voltage Regulator: Advanced 12V Alternator Control

Precision Multi-Stage Charging for High-Output Marine and Off-Grid Systems

High-output alternators are a critical component for rapid battery replenishment, yet an alternator is only as effective as its regulation system. Without precise voltage control, charging complex battery banks becomes inefficient and creates a significant risk of premature battery degradation or thermal runaway. The Balmar MC-618 Max Charge Voltage Regulator is engineered to provide intelligent, multi-stage charge management for Balmar high-output 12V alternators as well as other externally regulated P-type alternators. Supplied complete with a wiring harness, this unit bridges the gap between raw mechanical power generation and delicate battery chemistry requirements.

Engineered for Modern Battery Chemistries Including LiFePO4

Standard internal alternator regulators are typically designed for basic automotive starting batteries and lack the sophistication required for deep-cycle house banks. The MC-618 solves this limitation by offering 9 selectable preset programs tailored for specific marine and off-grid battery chemistries. Whether your system relies on Lithium Iron Phosphate (LiFePO4), AGM, Gel, Spiral Wound, or traditional Flooded Lead-Acid batteries, the regulator adjusts voltage and absorption times to match the exact specifications of your storage bank. For custom installations, advanced programming modes allow technicians and system owners to fine-tune parameters to exact manufacturer tolerances.

  • 9 Selectable Battery Programs: Pre-configured profiles for major marine and off-grid chemistries, including dedicated LiFePO4 settings.
  • High Field Current Capacity: Supports up to 15A maximum field current, suiting large-frame alternators such as the Balmar 9-Series Large Case.
  • Belt Load Manager Function: Selectable horsepower reduction steps prevent premature belt wear and slippage by scaling back maximum alternator output when necessary.
  • Thermal Protection Capability: Dedicated inputs for alternator and battery temperature sensors (sold separately) help prevent overheating and catastrophic system failure.
  • SmartLink Network Ready: Integrates directly with the Balmar SG200 Battery Monitor for simplified programming and real-time data display.
  • Twin-Engine Compatibility: Can be paired with the Balmar Centerfielder II to balance charging loads across port and starboard engines.
  • Complete with Harness: Includes the primary wiring harness to streamline installation and ensure reliable electrical connections.

Risk Reduction and Mechanical Protection

Running high-amperage alternators places substantial mechanical stress on drive belts and thermal stress on the stator and rotor. The MC-618 mitigates these operational risks through two core technologies. First, the exclusive Belt Load Manager allows you to step down the field output incrementally, matching the alternator load to the physical capacity of your belt drive system. Second, when paired with optional temperature sensors, the regulator actively monitors the thermal state of both the alternator casing and the battery bank. If temperatures exceed safe thresholds, the MC-618 automatically reduces charging output to protect your equipment from heat-related damage.

Seamless System Integration

Designed for demanding marine vessels, commercial workboats, and bespoke 12V off-grid vehicles, the MC-618 scales easily with complex electrical architectures. By connecting the regulator to a Balmar SG200 display via the SmartLink network, users gain the ability to view charging profiles and adjust settings directly from the helm or control panel without needing to access the engine bay. In twin-engine vessels, pairing two MC-618 regulators with a Balmar Centerfielder II lets the starboard regulator control both alternators, so they charge a single house bank together rather than competing.

Upgrade Your Alternator Charging Performance

Protect your battery investment and maximise the output of your 12V charging system. Integrate the Balmar MC-618 Multi-Stage Voltage Regulator with Harness into your electrical setup today for reliable, chemistry-specific power management.


SKU: B-MC-618-H

Balmar Temp Sensor Alternator 1.4m (54in)

Active Thermal Protection for High-Output Charging Systems

The Balmar Alternator Temperature Sensor, 1.4m (54in) is a critical monitoring component engineered for marine, RV, and off-grid electrical systems utilising high-output alternators and external regulation. High-amperage charging, particularly when replenishing lithium (LiFePO4) or large AGM battery banks, demands sustained peak output from your alternator. This continuous heavy load generates significant heat within the stator and diodes. By integrating this dedicated temperature sensor with a compatible Balmar external voltage regulator, you enable active thermal management that protects your charging hardware from premature thermal failure.

Intelligent Derating and System Safety

Standard charging setups often lack real-time thermal feedback, leaving alternators vulnerable to overheating when operating in hot engine bays or at low RPMs with restricted airflow. The Balmar MC-TS-A sensor solves this problem by providing continuous, accurate temperature telemetry directly to your external regulator, such as the Balmar Max Charge series.

If the alternator exceeds the regulator's temperature threshold, the regulator automatically reduces field output to limit alternator temperature. The Balmar MC-624, for example, reduces field voltage to the alternator by 50% above its "AL1" alternator temperature threshold.

Key Features and Benefits

  • Active Thermal Management: Works seamlessly with Balmar external regulators to automatically throttle field current during high-heat events.
  • Critical Asset Protection: Reduces the risk of burnt stators, blown diodes, and costly system downtime during heavy bulk charging phases.
  • Essential for Lithium Systems: Mitigates the extreme thermal stress caused by the high charge acceptance rates of LiFePO4 battery banks.
  • Compact Installation Footprint: The 1.4m (54in) cable length is ideal for clean, direct routing where the voltage regulator is mounted in close proximity to the engine block.

Engineered for Harsh Engine Environments

The Balmar alternator sensor is designed for use with Balmar external regulators. The sensor lug fits under one of the bolts that hold the alternator's front and rear cases together, while the 1.4m harness provides sufficient reach for standard bulkhead or engine-bay regulator installations without leaving excessive cable slack to manage.

Ideal Applications

Whether you are commissioning a new auxiliary power system or upgrading an existing setup, this sensor is vital for:

  • Marine vessels with enclosed, high-ambient-temperature engine rooms
  • 4WD, campervan, and RV secondary alternator setups charging house batteries
  • Off-grid power generation systems utilising engine-driven Balmar alternators
  • 12V, 24V or 48V alternator installations using a Balmar external regulator

Safeguard Your Electrical Investment

Protect your high-output alternator and ensure consistent, reliable power generation on every journey. Pair your external regulator with the Balmar 1.4m Alternator Temperature Sensor for complete thermal peace of mind.


SKU: B-MC-TS-A

Wakespeed WS500 Pro Bluetooth Alternator Regulator

Wakespeed WS500 Pro: Advanced Bluetooth Smart Alternator Controller

The Wakespeed WS500 Pro represents the next generation in smart alternator regulation, building upon the proven performance of the original WS500 with the addition of Bluetooth connectivity. Designed for marine, RV, and off-grid power systems, this advanced alternator controller delivers precision multi-PID engine control to safely and effectively charge 12V, 24V, and 48V battery banks. Whether you are running traditional lead-acid, AGM, or advanced LiFePO4 lithium arrays, the WS500 Pro optimises your mobile power generation.

Precision Multi-PID Charging Engine

Unlike standard voltage-only regulators, the WS500 Pro actively manages charging based on a combination of system voltage, current acceptance, and real-time temperatures. By monitoring the alternator and battery temperatures, it actively regulates output to prevent critical over-temperature conditions rather than simply reacting after a fault occurs. This ensures safe, continuous operation while maximising charging efficiency based on battery C-rates and system loads.

Wireless Configuration via Bluetooth

The built-in Bluetooth Low Energy (BLE) module transforms the setup and monitoring experience. Using the Wakespeed Configuration and Monitoring Utility App, installers and end-users can wirelessly configure charging profiles, update firmware, and monitor real-time performance directly from a smartphone. This completely removes the need for physical cable connections during initial setup or diagnostic checks in hard-to-reach engine bays.

Advanced Alternator Protection

Alternators working hard to charge large lithium battery banks can rapidly overheat. The WS500 Pro utilises active temperature sensing to incrementally reduce alternator field output, keeping the alternator within safe operating temperatures and extending its lifespan. Coupled with Zero Output Technology, the regulator intelligently limits the output to match active DC house loads once your battery bank reaches full capacity, preventing overcharging and reducing unnecessary engine drag.

Seamless CANbus and BMS Integration

Modern mobile power systems require deep integration. The WS500 Pro features robust CANbus communication capabilities, supporting industry protocols including RV-C, NMEA2000, and Victron VE.reg. This allows the regulator to communicate directly with your Battery Management System (BMS) and other network-enabled devices, enabling highly accurate, coordinated charging profiles across complex setups.

Essential Installation Requirements

Please note that the WS500 Pro unit is supplied without a wiring harness. To create a fully functional system, you will require the following additional components:

  • A compatible Wakespeed wire harness (which includes the essential 0.3m alternator temperature sensor).
  • If integrating into a Victron Energy environment, a specific Victron CANbus Crossover Cable is necessary.

Key Features

  • Bluetooth Connectivity: Wireless monitoring, real-time diagnostics, and configuration via the iOS or Android app.
  • Multi-Voltage Support: Auto-detects 12V, 24V, and 48V systems, with customisable voltage setpoints.
  • Multi-PID Regulation: Actively controls output based on voltage, current, and temperature limits.
  • Broad Compatibility: Factory-engineered profiles for major battery brands, including Battle Born, Lithionics, and Victron Energy.
  • Adaptive Idle Technology: Dynamically reduces alternator output at lower RPMs to prevent engine stalling.
  • Advanced Networking: Dual ruggedised RJ45 ports for sophisticated CANbus integration.

Wakespeed Guides:

Wakespeed Configuration Utility App:

WS500 App for apple ios    WS500 App for android

Optimise Your Mobile Power System

Upgrade your marine or off-grid vehicle charging setup with the Wakespeed WS500 Pro. By actively protecting your alternator and delivering precise charge profiles to your battery bank, this regulator ensures reliable power generation on the move. Ensure you pair this unit with the correct Wakespeed wiring harness to build your comprehensive charging system today.


SKU: WS-WS500PRO

Wakespeed WS500 P-type Wiring Harness

Professional Power Management: Wakespeed WS500 P-type Wiring Harness

The Wakespeed WS500 P-type Wiring Harness provides the critical communication and power bridge between your advanced alternator regulator and your electrical system. Built for demanding P-type alternator installations, this wiring harness simplifies the installation process while significantly reducing the risk of voltage drops, sensor errors, and communication failures often associated with generic wiring solutions.

Why a Dedicated Wiring Harness for Alternator Upgrades Matters

High-output alternators require precise control and accurate data to perform safely and efficiently. Constructing a custom loom from scratch introduces the potential for poor crimps, incorrect wire gauges, and moisture ingress. By utilising a pre-assembled, professional-grade harness, you ensure that vital signals regarding battery temperature, voltage sensing, and field control reach the regulator without interference. This allows your charging system to operate exactly as intended, protecting your expensive battery bank from undercharging or thermal runaway.

Intelligent System Integration

Modern off-grid and marine electrical systems rely heavily on data sharing between components. This harness is thoughtfully designed to support advanced system architectures, ensuring clean signal paths for both analog sensors and digital communication networks.

  • Configured specifically for P-type alternator excitation setups.

Designed for Harsh Environments

Engine bays and marine engine rooms expose electrical components to extreme heat, vibration, and moisture. To combat these harsh conditions, the harness features a heavy-duty braided mesh sleeving that provides exceptional mechanical protection against abrasion. Weather-sealed connectors, reinforced with robust heat shrink, prevent moisture and contaminants from compromising your connections. These industrial-grade materials work together to deliver long-lasting reliability in mobile and off-grid power systems.

Streamlined Installation Process

Time spent troubleshooting electrical gremlins is time away from your travels. This harness features standardised, colour-coded leads that align precisely with the Wakespeed WS500 wiring diagram. With clearly defined branches for the panel, alternator, and battery, the layout takes the guesswork out of the installation. Dedicated sensor plugs and pre-terminated connections further accelerate the process, allowing for a neat, professional finish that is easy to service and maintain over the lifespan of your vehicle or vessel.

Key Features

  • Colour-coded and clearly labelled wiring for straightforward installation
  • Durable braided protective sleeving resists heat and abrasion
  • Weather-sealed, multi-pin connectors for secure regulator attachment
  • Dedicated branches for panel, alternator, and battery connections
  • Optimised for accurate voltage and current sensing

Complete Your Power System

Ensure your advanced charging setup operates at peak efficiency with a wiring solution built for the task. Secure your reliable connection today and experience confident, high-performance power generation wherever your journey takes you.


SKU: WS-WS500-PH

Wakespeed 0.3m WS500 Battery/Alternator Temperature Sensor

Reliable Thermal Monitoring for WS500 Charge Optimisation

The Wakespeed 0.3m WS500 Battery/Alternator Temperature Sensor is a critical component for any advanced 12V, 24V or 48V electrical system utilising the Wakespeed WS500 Advanced Alternator Regulator. Designed to accurately monitor the temperature of either your battery bank or your alternator, this sensor ensures your charging system operates safely and at peak efficiency. By providing real-time thermal data directly to the regulator, it enables dynamic adjustments to charge profiles, protecting your valuable equipment from thermal damage while maximising energy storage.

Essential Protection for High-Output Alternators

Modern high-output alternators, particularly those paired with lithium battery banks, are subjected to immense stress. Lithium batteries are capable of accepting maximum charge current for extended periods, unlike traditional lead-acid batteries that taper their current draw as they reach a high state of charge. This continuous high-current demand generates significant heat within the alternator casing. By installing this alternator temperature sensor, the WS500 regulator can actively monitor the casing temperature and automatically derate the alternator's current output if it approaches unsafe thermal limits. This vital feature significantly reduces the risk of catastrophic alternator failure and extends the operational lifespan of your charging hardware.

Precision Battery Temperature Compensation

Accurate battery temperature monitoring is equally critical for optimal charge control, particularly for lead-acid and non-CAN enabled LiFePO4 battery technologies. When used as a battery temperature sensor, it allows the WS500 to dynamically adjust the absorption charge voltage. For lead-acid chemistries, the regulator will lower the voltage as the ambient temperature increases, preventing overcharging and extending battery life. Furthermore, if the battery temperature exceeds or falls below pre-configured safety thresholds, the regulator will safely reduce or completely halt the charging current.

For non-CAN lithium systems, the sensor acts as a vital safeguard, entirely stopping the charge process during extreme temperature events, such as freezing conditions, where charging could cause irreversible damage to the internal cells.

Redundancy for CAN-Bus Enabled Lithium Systems

While advanced CAN-enabled LiFePO4 batteries rely on their internal Battery Management System (BMS) to broadcast charge parameters and temperature warnings directly to the WS500, incorporating an external temperature sensor is highly recommended as a fail-safe measure. In the unlikely event of a CAN communication failure or BMS malfunction, the Wakespeed 0.3m WS500 Battery/Alternator Temperature Sensor allows the WS500 to fall back on accurate local temperature readings, ensuring the charging process continues safely without risking damage to the battery bank.

Robust Construction for Harsh Environments

Engineered for durability in challenging marine and automotive environments, the sensor features a high-quality, fully insulated cable. The compact 0.3-metre cable is ideal for tight installations where the regulator is mounted directly adjacent to the alternator or battery.

One end of the harness is terminated with an 8mm eyelet ring terminal. Because there is no electrical connection between the internal thermistor and the metal lug, the terminal can be safely secured directly to positive or negative battery posts, or bolted straight onto the alternator casing. The opposite end is fitted with a weatherproof Superseal 1.5 connector, complete with a protective blue boot, ensuring a secure, moisture-resistant connection to the WS500 wiring harness.

Key Features

  • Provides real-time thermal data to the Wakespeed WS500 Advanced Alternator Regulator
  • Prevents alternator overheating by enabling dynamic current output derating
  • Allows voltage compensation for lead-acid batteries to prevent overcharging
  • Stops charging in extreme temperatures to protect non-CAN lithium batteries
  • Acts as a critical backup sensor for CAN-enabled LiFePO4 systems
  • Features an isolated 8mm ring terminal for safe mounting on live posts or ground points
  • Equipped with a sealed, weatherproof connector for robust marine and RV installations

Protect your high-value power generation and storage components with precise thermal management. Upgrade your system with the Wakespeed 0.3m WS500 Battery/Alternator Temperature Sensor today and ensure your WS500 regulator has the critical data it needs to perform flawlessly.


SKU: WS-0-3M-THERM

Wakespeed 2m WS500 CANBus to Victron Crossover Cable

Optimised Alternator Control and System Integration

Achieve flawless communication between your advanced alternator regulator and your power management network with the Wakespeed 2m WS500 CANBus to Victron Crossover Cable. Designed specifically to bridge the communication gap between Wakespeed and Victron Energy systems, this purpose-built cable ensures your power setup operates safely and efficiently. Standard Ethernet cables do not share the correct pinout for this application, making this specific crossover lead an essential component for any integrated marine or mobile power system.

Seamless VE.Can Network Communication

Integrating a high-output alternator into a modern lithium battery system requires precise data sharing. By connecting your Wakespeed WS500 directly to a Victron GX device, such as the Cerbo GX, this cable allows the regulator to receive real-time data from your battery management system (BMS). This closed-loop communication enables the WS500 to dynamically adjust alternator output based on accurate battery voltage, current, and temperature readings. The result is an optimised charging profile that maximises charging efficiency while protecting expensive battery banks from overcharging or thermal stress.

Colour-Coded for Error-Free Installation

Setting up complex CAN networks can be challenging, but this crossover cable simplifies the process with clear, colour-coded RJ45 connectors. The black connector is pinned specifically for the WS500 alternator regulator, while the blue connector matches the pinout required for Victron VE.Can ports and compatible third-party systems. This visual guide reduces the risk of incorrect connections, saving valuable installation time and preventing potential communication faults.

Robust Build for Marine and Mobile Environments

Vibration, moisture, and movement are constant factors in boats, caravans, and off-grid vehicles. To combat these harsh conditions, the crossover cable features protective rubber boots over both RJ45 terminations, providing crucial strain relief and protecting the delicate pins from dust and physical damage. The two-metre cable length offers generous reach, allowing for flexible mounting options between your alternator regulator and your central communication hub without creating excess cable clutter.

Essential Network Termination Included

A stable CAN bus network requires proper termination at both ends of the communication line to prevent signal reflection and data packet loss. To ensure your network functions flawlessly out of the box, this package includes a dedicated RJ45 connector featuring a built-in 120-ohm CAN bus termination resistor. This terminator is designed to plug directly into the open CAN port on the Wakespeed WS500, completing the network loop and ensuring robust, interference-free data transmission.

Key Features

  • Purpose-Built Pinout: Specifically wired to connect Wakespeed regulators to Victron VE.Can networks.
  • Generous Length: Two-metre cable suits typical marine, RV, and off-grid installation layouts.
  • Colour-Coded Connectors: Black RJ45 for the WS500 and Blue RJ45 for Victron systems ensure correct orientation.
  • Protective Boots: Individual rubber boots protect terminations from damage and provide strain relief.
  • Included Terminator: Comes complete with a 120-ohm RJ45 termination resistor for the WS500 network port.

Upgrade Your Power System Communication

Ensure your high-output alternator and power management network are working in perfect harmony. Add the Wakespeed to Victron crossover cable to your setup today to enable intelligent, data-driven battery charging for your mobile or marine application.


SKU: WS-WS500-WS-VE-2M

SPECIFICATIONS

Balmar 12V 170A XT Series Alternator, 3.15in Saddle Mount (No Pulley)

SKU: B-XT-DF-170-SP
HS code: 8511500000
Country of origin: US
Package weight: 10.0 kg
Package length: 0.35 m
Package width: 0.3 m
Package height: 0.3 m

Balmar Dual V Pulley 2.7" (69mm) x 1/2" (13mm) DeepV, 17mm Bore

Specifications

Part Number61-0020
TypeDual Vee
Pulley1/2″ DV (approx. 12.7 mm)
Diameter2.7″ (approx. 68.6 mm)
Bore17 mm
ApplicationStd DV on 6 & XT Series

SKU: B-61-0020
Package weight: 0.5 kg
Package length: 0.1 m
Package width: 0.1 m
Package height: 0.05 m

Balmar K-6 2.45" 6-Groove Serpentine Pulley with 17mm Bore

Specifications

Part Number61-0070
Type6 Groove Serp.
PulleyK6
Diameter2.45″ (approx. 62.2 mm)
Bore17 mm Bore

SKU: B-61-0070
Package weight: 1.0 kg
Package length: 0.12 m
Package width: 0.12 m
Package height: 0.08 m

Balmar 12V MC-618 Multi-Stage Alternator Regulator with Harness

SKU: B-MC-618-H
Model #: B-MC-618-H
MPN: B-MC-618-H
HS code: 9032892000
Country of origin: US
Package weight: 0.72 kg
Package length: 0.24 m
Package width: 0.18 m
Package height: 0.1 m

Balmar Temp Sensor Alternator 1.4m (54in)

SKU: B-MC-TS-A
HS code: 9025198085
Country of origin: US
Package weight: 0.5 kg
Package length: 0.25 m
Package width: 0.2 m
Package height: 0.08 m

Wakespeed WS500 Pro Bluetooth Alternator Regulator

Wakespeed Specifications

Physical DataWiring Harness: Color coded tinned wire. Expandable sheathing. Terminal Connectors: Ampseal 23-pin waterproof Ruggedized RJ45 (CAN) USB Connector: USB Type B Warranty: 2-Year Limited Warranty
System Voltage12-VOLT: Auto Detected 24-VOLT: Auto Detected 48-VOLT: Auto Detected Other fully customizable from 12 to 48/52v, no hardware changes necessary.
Field PolarityA-Type (N) / B-Type (P): Select compatible P- or N-type wiring harness to match alternator polarity.
Regulation Capability Charge controller is uniquely capable of driving alternator output based on a combination of three primary criteria: voltage, current, and temperature goals / limits – making it possible to configure charging to specific battery manufacturer recommendations. Voltage: Yes – Via sense wires included in wiring harness. Current: Yes – Via amp shunt. Can be calibrated to support most shunts. 500A / 50mV is default. Temperature: Yes – Via alternator and battery temperature sensors. Real-time variable charging output based on ambient alternator and battery temperature. Battery Temperature and/or current may optionally be supplied via CAN when used with suitable BMS.
ConfigurationVIA BUILT-IN SWITCH: Basic Charge profile by battery type: Battery capacity, Alternator output range, Battery ID VIA WAKESPEED APPLICATION: Fully customized / optimized configuration for battery, alternator, and system via Bluetooth and easy to use Wakespeed Mobile App.
Battery Charge ProfilesEIGHT PRESET PROGRAMS (Selectable via Dip Switch for Battery Type) Default (Safe & AGM #1) Standard FLA Deep Cycle FLA HD AGM Gel Battle Born LiFePO4 Custom #1 Custom #2 (Preconfigured with LiFePO4 profile)
Charge Phase Criteria Flexible charging protocol integrating: system voltage, battery acceptance current, battery temperature, alternator temperature, and / or time duration.
Extended Battery Temperature Range Support Charge controller can be configured to provide safe charging of batteries outside of nominal temperature ranges by dynamically limiting charge current.
Advanced ConfigurationVia USB PORT: 100+ advanced adjustments accessible via Wakespeed Mobile App in Expert Mode. Via Mobile App: Access to monitoring, programming and diagnostic functions via Bluetooth and Wakespeed Mobile App. Wakespeed Mobile App provides basic and advanced configuration capabilities.
CommunicationCAN (CONTROL AREA NETWORK): J1939-based CAN provides access for system integration and monitoring. Several industry standard CAN cabling systems are supported, including RJ45/CAT5, M12-5 (NMEA, Device-Net), RV-C cabling systems. Enhanced CAN protocol support include: RV-C, NMEA2000, Victron VEreg, SMA, LUX, as well as several proprietary CAN communications protocols with selected BMS manufacturers.
Field Output ControlDefault Values: Large Alternator Mode (10%) Small Alternator Mode (75%) Halt Power Mode (50%) Advanced Configurable: Maximum field bandwidth adjustable from 0% to 100% in one percent increments.
Firmware Updates Charge controller firmware updatable via built-in USB connector or wirelessly through Bluetooth connectivity and the Wakespeed Mobile App.
Regulator DisplayOnboard LED: Operational and troubleshooting/ fault data via built-in USB connector. Remote Display: via CAN to remote displays using commonly-accepted marine and RV protocols.
Adaptive Idle Technology Allows charge controller to dynamically reduce alternator output to prevent stalling, sluggish performance and match engine power curves at lower RPMs.
White Space Customizable alternator loading vs. RPMs to match available engine power, optimizing alternator output while preventing engine overloading
Zero Output Technology Enables charge controller to use current monitoring capability to limit output to match house loads only when batteries are fully charged.
Advanced ConfigurationMulti-Engine Applications: Allows multiple charge controllers to communicate via the CAN to ensure balanced output and charging efficiency when supporting a single, large battery bank. Device hierarchy establishes master / support relationship between charge sources. Dual Alternator on Single Engine: Field output can be split from single charge controller to drive dual alternators charging common ban.
BMS Compatibility Compatible with multiple BMS brands using RV-C and OSEnergy protocols, as well as a select list of Proprietary BMS protocols. Configurable to many available systems.
Temperature SensingAlternator Temperature Sensing: Alternator temperature sensor sold separately (Wakespeed harnesses no longer include one). Active regulation based on ambient alternator temperature, ensures optimal output and alternator safety, versus simple capping typical of most voltage dependent regulator models. Battery Temperature Sensing: Battery temperature monitoring protects the battery from over / under temperature situations, as well as adjust voltage targets based on temperature. Temperature sensor enables the regulator to adjust charging voltage to compensate for changes in battery temperature.
Internal Temperature Sensing Protects charge controller’s internal circuitry from damage due to out-of-range values.

SKU: WS-WS500PRO
HS code: 9032892000
Country of origin: US
Package weight: 0.52 kg
Package length: 0.21 m
Package width: 0.16 m
Package height: 0.1 m

Wakespeed WS500 P-type Wiring Harness

Specifications

Wakespeed DesignationWS500/PH-CAN
ApplicationWiring Harness for WS500 Alternator Regulator
Alternator ExcitationConfigured for P-Type Alternator Excitation
Standard Harness Length60 in. (approx. 1.52 m)
BranchesAlternator, Panel, Battery, and CAN
ConstructionThree Wiring Legs Sheathed in Expandable Braid Covering
Connector SystemHigh-Quality, Industrial-Grade Ampseal Connector System; Sealed RJ45 Connectors for CAN Bus System Connection
Alternator Leg ConductorsAlternator Positive (Power), Alternator Negative (Ground), Field, Stator (AC/Tach Output), Alternator Temperature Sensor Cable Connection
Battery Leg ConductorsPositive and Negative Voltage Sense Wires, High and Low Current Sense Wires, and a 2-Wire Cable with Superseal-Type Connector for Optional Battery Temperature Sensor (WS500/BT-K)
Panel Leg ConductorsIgnition, Lamp, Function-In
Main Wire Gauge16-Gauge

SKU: WS-WS500-PH
Model #: WS-WS500-PH
MPN: WS-WS500-PH
HS code: 8544300000
Country of origin: US
Package weight: 0.5 kg
Package length: 0.13 m
Package width: 0.15 m
Package height: 0.06 m

Wakespeed 0.3m WS500 Battery/Alternator Temperature Sensor

Specifications

Part NumberWS500-AT-K
DescriptionReplacement Alternator Temperature Sensor kit. Can also be used as short length ATS.
Cable Length0.3 m (18 in.)
ConnectorGreen heat shrink Superseal connector
Mounting PositionRear case bolt or one of the alternator's ground terminal bolts
Electrical IsolationThis sensor is not connected electrically to the alternator
InterchangeabilityAll temperature sensors used on Wakespeed products are the same and fully interchangeable
Resistance At Room TemperatureAround 10K ohms
Included Items1 - 0.3 m (18 in.) temperature sensor cable

SKU: WS-0-3M-THERM
Model #: WS-0-3M-THERM
MPN: WS-0-3M-THERM
HS code: 9025198085
Country of origin: US
Package weight: 0.1 kg
Package length: 0.1 m
Package width: 0.1 m
Package height: 0.02 m

Wakespeed 2m WS500 CANBus to Victron Crossover Cable

Specifications

SKUWS-WS500-WS-VE-2M
TypeVE.Can Integration Cable
Cable ConfigurationWS500 to Victron Energy Pinout Crossover Cable
Length2 m
ConnectorsRJ45 to RJ45
WS500 EndBlack RJ45 Connector
Victron EndBlue RJ45 Connector
Included TerminatorRJ45 Connector With 120-Ohm CAN Bus Termination Resistor (for WS500)
For Use WithWakespeed WS500 Advanced Alternator Regulator
Victron PortVE.Can Port of the GX Device
CAN Pin MappingWS500 Pin 1 to VE.Can Pin 7; WS500 Pin 2 to VE.Can Pin 8
Protective BootsRubber Boots Over Both RJ45 Terminations

SKU: WS-WS500-WS-VE-2M
HS code: 8544429090
Country of origin: US
Package weight: 0.5 kg
Package length: 0.13 m
Package width: 0.15 m
Package height: 0.06 m

WARRANTY

Wakespeed

Wakespeed Warranty Policy

This warranty policy applies to Wakespeed products supplied by us in Australia through authorised dealers, resellers, distributors, or approved sales channels. It applies to the original end-user purchaser of the product, as evidenced by the authorised dealer’s, reseller’s, or distributor’s invoice, and is not transferable without written consent.

Wakespeed products supplied by us are covered against defects in materials and workmanship under normal use and service, subject to the terms and conditions below. The benefits given by this warranty are in addition to any other rights and remedies available under law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Warranty Coverage and Periods

This warranty covers Wakespeed alternator regulators, charge-control products, wiring harnesses, temperature sensors, CAN cables, communication cables, and related Wakespeed accessories supplied by us. The warranty periods for each product model range are as follows:

  • WS500 Advanced Alternator Regulator: 24 months from the original date of purchase. This warranty covers defects in materials and workmanship under normal recommended use.
  • WS500 Pro Bluetooth® Alternator Regulator: 24 months from the original date of purchase. This warranty covers defects in materials and workmanship under normal recommended use.
  • Wakespeed wiring harnesses, temperature sensors, CAN cables, communication cables, and related accessories: 24 months from the original date of purchase, where supplied as genuine Wakespeed products by us. This warranty covers defects in materials and workmanship under normal recommended use.

Commencement of Warranty: The warranty period begins on the date of purchase by the original end-user, as shown on the authorised dealer’s, reseller’s, or distributor’s invoice. A valid proof of purchase from an authorised sales channel is required for all warranty claims.

Installer Responsibilities and System Design

Wakespeed products are intended to be installed, connected, programmed, configured, and integrated into a broader alternator charging system, vehicle, vessel, electrical system, battery system, or power-management installation. Once installed, the product may form only one component of a larger system.

The installer, system designer, integrator, dealer, or end-user is responsible for ensuring that the product is suitable for the intended application and is installed, configured, protected, and operated correctly. Issues or damage arising from incorrect installation, poor system design, incorrect configuration, incompatible equipment, inadequate protection, unsuitable mounting, or failure to follow instructions are not product defects and are not covered by this warranty.

  • Appropriate Installation: Wakespeed products must be installed in accordance with the product manual, supplied installation instructions, applicable Australian Standards, relevant marine, automotive, electrical, or industry standards, manufacturer specifications, and recognised industry best practice. Improper, unsafe, unlicensed, sub-standard, or non-compliant installation may void or limit warranty coverage.
  • System Compatibility: The installer or integrator is responsible for selecting and using compatible alternators, batteries, battery management systems, shunts, sensors, wiring harnesses, chargers, inverters, fuses, circuit breakers, isolators, communication devices, software, firmware, and other connected equipment. Damage or underperformance caused by incompatible, incorrectly configured, undersized, oversized, unsuitable, or improperly installed equipment is not covered by this warranty.
  • System-Wide Performance: Overall system performance depends on system design, alternator capacity, battery chemistry, battery condition, wiring, configuration, firmware, protection devices, ventilation, temperature, operating loads, and usage conditions. This warranty covers the quality of the individual Wakespeed product supplied by us only. It does not guarantee the performance of the broader charging system into which the product is installed or integrated.
  • Installation Location and Mounting: The installer must ensure that products are mounted, located, supported, separated, ventilated, protected, and fixed in a manner suitable for the installation environment. Allowance must be made for heat dissipation, vibration, moisture exposure, corrosion risk, electrical clearance, mechanical loading, fire safety, and access for inspection and servicing. Damage caused by unsuitable mounting, inadequate clearance, inadequate support, inadequate ventilation, or unsuitable installation location is not covered by this warranty.
  • System Protection and Fault Isolation: The installer must incorporate suitable protective devices and design measures, including where applicable fuses, circuit breakers, isolators, over-current protection, over-temperature protection, alarms, fault monitoring, correct wire sizing, correct configuration settings, and appropriate separation between components. Damage to Wakespeed products caused by inadequate system protection, poor fault isolation, incorrect protection settings, or missing safety devices is not covered by this warranty.

Service Accessibility Requirement: Products must be installed in a manner that allows reasonable access for inspection, testing, servicing, removal, and replacement. We are not responsible for additional labour, structural modification, access equipment, removal of fixtures, cabinetry, panels, flooring, trim, sealants, adhesives, or other costs arising from installation methods that restrict reasonable access to the product.

Installation Documentation: We may require documentation of the installation when assessing a warranty claim. This may include photos of the product in its installed location, wiring diagrams, system layout, serial numbers, details of connected equipment, installer details, commissioning records, service history, fault logs, operating settings, firmware details, and maintenance records. Failure to provide reasonable installation evidence may limit our ability to assess the claim.

Independence of Dealers and Installers: Authorised dealers, resellers, distributors, installers, and contractors act independently and are not agents, employees, or representatives of Wakespeed or us unless expressly agreed in writing. We are not responsible for the acts, omissions, workmanship, advice, representations, installation practices, or system design decisions of independent dealers, resellers, installers, contractors, or third parties.

Warranty Exclusions

This warranty covers manufacturing defects or failures of the product arising from normal use in accordance with Wakespeed instructions. It does not cover any failure, damage, performance issue, deterioration, or loss caused wholly or partly by external factors, misuse, incorrect installation, incorrect configuration, or circumstances outside the control of the product supplier or manufacturer.

  • Improper Installation or Handling: This warranty does not cover damage or malfunction caused by incorrect installation, incorrect wiring, incorrect mounting, incorrect configuration, failure to follow the product manual, failure to follow applicable standards, insufficient support, inadequate ventilation, unsuitable mounting surface, incorrect tools, improper connections, mishandling during installation, or damage during removal or reinstallation unless removal was expressly authorised as part of the warranty process.
  • Misuse, Abuse, or Neglect: This warranty does not cover use for purposes the product was not designed for, use outside product specifications, physical abuse, dropping, crushing, impact, mechanical damage, overloading, excessive duty cycle, careless handling, neglect, deliberate damage, or continued use after a fault becomes apparent.
  • Unauthorised Modification or Repair: This warranty may be void if the product has been modified, altered, disassembled, opened, repaired, reprogrammed, refinished, or tampered with by anyone other than an authorised service provider. This includes opening sealed components, breaking warranty seals, removing tamper-evident labels, changing firmware or software without authorisation, replacing parts with non-original parts, or modifying wiring, casing, fittings, connectors, or mounting hardware.
  • Use of Incompatible or Third-Party Components: Failures or damage caused by incompatible, defective, incorrectly rated, incorrectly installed, or improperly configured third-party components are not covered. This includes alternators, batteries, battery management systems, shunts, chargers, inverters, wiring, fuses, circuit breakers, isolators, software, firmware, sensors, communication devices, harnesses, connectors, and accessories not approved for the application.
  • Environmental Damage or Exposure: This warranty does not cover damage caused by environmental conditions outside the product’s specified tolerances. Examples include water ingress where the product is not rated for the exposure, corrosion, salt mist beyond the product rating, chemical exposure, excessive dust, mud, debris or contamination, excessive heat or cold, fire or smoke damage, lightning, flood, storm, excessive vibration, pest or animal damage, and improper storage. General wear, cosmetic changes, fading, surface marks, or deterioration that does not affect product function is not covered unless expressly stated otherwise.
  • System Design or Configuration Faults: Issues caused by incorrect system design, incorrect sizing, incorrect settings, lack of protection, poor integration, or unsuitable application are excluded. Examples include over-voltage, over-current, incorrect alternator polarity selection, incorrect battery profile, incorrect firmware or software settings, poor load management, insufficient ventilation, insufficient protection devices, cascading damage from another component, failure of another component causing damage to the product, or damage caused to other components due to incorrect system design or lack of isolation.
  • Lack of Required Maintenance: Products must be maintained, inspected, cleaned, updated, tightened, calibrated, or tested where required by the manual, product type, or normal industry practice. Warranty may be void or limited where failure is caused by lack of reasonable maintenance. Normal wear and tear, gradual degradation, consumable wear, or performance decline consistent with normal use is not considered a defect.
  • Serial Number Removed or Tampered With: Where applicable, the product’s original serial number, batch number, compliance label, rating label, or identification marking must remain intact, legible, and unmodified. Removal, defacement, alteration, or tampering with product identification may make the product ineligible for warranty service.
  • Unauthorised Resale or Non-Authorised Dealer Purchases: This warranty applies only to genuine new Wakespeed products sold through authorised dealers, resellers, distributors, or approved channels. Products purchased second-hand, from unauthorised marketplaces, auctions, liquidation sales, parallel imports, grey-market sellers, or unapproved channels may not be covered.
  • Industrial, Commercial, or Abnormal Applications: Unless expressly approved in writing, this warranty applies to products used in normal recommended applications. Use in heavy industrial, mining, hire fleet, continuous-duty, high-cycle, commercial, public infrastructure, emergency-service, or other high-stress environments may be excluded or subject to a separate warranty.
  • Overseas Sales and Importer Responsibility: Unless otherwise agreed in writing, this warranty applies to products sold and used within Australia. Products exported, resold, installed, or used outside Australia may be covered only by any applicable voluntary manufacturer warranty and may not receive the benefit of Australian Consumer Law. For products located outside Australia, all shipping, freight, customs duties, taxes, and associated costs relating to warranty assessment, repair, or replacement are the responsibility of the customer, importer, distributor, or reseller unless otherwise agreed in writing.
  • Other Exclusions: This warranty does not cover damage, loss, or failure caused by accident, collision, fire, explosion, vandalism, theft, natural disaster, Force Majeure events, acts of God, misuse by third parties, unauthorised installation, transport damage after delivery, or events beyond reasonable control. To the extent permitted by law, this warranty does not cover consequential or incidental loss, including damage to other equipment, loss of revenue, loss of profit, loss of data, loss of use, labour for removal or reinstallation, travel time, accommodation, freight not approved in advance, hire equipment, access equipment, structural modification, personal injury, property damage, or economic loss.

Making a Warranty Claim

Important: If you suspect a fault with a Wakespeed product supplied by us, do not immediately remove or uninstall the product unless it is unsafe to leave it in place or unless authorised by us, Wakespeed, or an authorised dealer. Premature removal can cause further damage, prevent proper assessment, and may make it impossible to determine the original cause of the issue.

  1. Contact the Dealer or Reseller: Warranty claims should be initiated through the authorised dealer, reseller, distributor, or place of purchase. The customer should provide proof of purchase, product model, serial number if applicable, description of the issue, photos or videos of the fault, installation photos, details of connected equipment, installation date if known, and service or maintenance history if relevant.
  2. Provide Product Information: The customer must provide the product model, serial number, invoice details, installation information, firmware or software details where relevant, and a clear description of the issue. The description should include when the issue started, how the issue appears, whether the issue is intermittent or constant, any warning lights, error messages, fault codes, noises, smells, overheating, visible damage, and any troubleshooting already performed.
  3. Assessment and Troubleshooting: The dealer, reseller, distributor, Wakespeed support team, or our support team may conduct an initial assessment. This may involve asking the customer or installer to perform safe checks, provide measurements, test the product in a different configuration, inspect connections, provide fault logs, confirm firmware or configuration settings, or confirm installation details.
  4. Photographic Evidence: The customer may be required to provide clear photos of the product before removal. Photos may include the product in its installed location, mounting points, surrounding area, wiring, harnesses, connectors, fuses, circuit breakers, sensors, labels, serial numbers, visible damage, signs of overheating, corrosion, contamination, water ingress, debris or impact, and the overall system layout.
  5. Return for Testing, Repair, or Inspection: If the fault cannot be confirmed by correspondence, photos, or remote troubleshooting, the product may need to be returned for inspection, testing, repair, or replacement assessment. Return instructions and any required return authorisation will be provided before the product is sent. Unless otherwise agreed, the customer is responsible for safely packaging the product and returning it to the place of purchase or nominated assessment location. Transit damage caused by poor packaging is not covered by this warranty.
  6. Evaluation and Outcome: Once received, the product will be inspected and tested to determine whether the fault is covered by this warranty. If the fault is confirmed to be due to a manufacturing defect or covered failure, an appropriate remedy will be provided. If the product is found not to be faulty, or the issue is caused by an excluded factor, the claim may be rejected. The customer and dealer will be informed of the outcome.

Remedies Under Warranty

If a defect covered by this warranty is confirmed, one or more of the following remedies may be provided at the discretion of the assessing party and subject to applicable law:

  • repair;
  • replacement;
  • refund;
  • credit;
  • supply of replacement parts;
  • another appropriate remedy required by law.

Repair: If the defect can be resolved by repair, the product or relevant components may be repaired by Wakespeed, an authorised service provider, or another approved party. Any replaced components become the property of the repairing or replacing party unless otherwise agreed.

Replacement: If the product or major component is not reasonably repairable, a replacement may be provided. The replacement may be the same model, a superseded equivalent, a product with similar specifications, a new unit, or a refurbished or factory-reconditioned unit where permitted by law. Where a replacement is provided, the faulty product becomes the property of the replacing party unless otherwise agreed.

Refund or Credit: In some cases, a refund or credit may be provided. Refunds will usually be handled by the original place of purchase. The refund amount will not exceed the original purchase price paid for the affected product unless otherwise required by law.

No Charge for Approved Claims: For approved warranty claims, the repair, replacement, refund, or approved remedy will be provided at no charge to the customer. If a product is specifically requested to be returned for assessment and the product is found to have a covered defect, reasonable return freight or supply of the repaired or replacement item back to the customer, dealer, or reseller will be covered where required by law or agreed in writing.

No Extension of Original Warranty: Repair or replacement under this warranty does not restart or extend the original warranty period. The warranty continues from the original purchase date. For example, if a product with a 24-month warranty is replaced in its second year, the replacement product is covered only for the remaining balance of the original 24-month warranty period.

Ancillary Parts for Approved Warranty Repairs: If a warranty claim is approved and it is determined that replacement connectors, wiring, harnesses, mounting hardware, fasteners, or similar ancillary items are reasonably required to restore the product to normal operation, those items may be supplied at no cost. This does not include labour, removal, reinstallation, access equipment, structural modification, or costs associated with restricted access unless expressly required by law or agreed in writing.

Limit of Liability

To the extent permitted by law, liability under this warranty is limited to the repair, replacement, refund, credit, or approved remedy relating to the defective Wakespeed product supplied. Neither Wakespeed nor we are responsible for special, indirect, incidental, or consequential loss arising from product failure, installation issues, misuse, system design, or breach of warranty.

This includes, to the extent permitted by law, third-party labour, removal or reinstallation costs, travel costs, freight not approved in advance, access equipment, structural modification, loss of revenue, loss of profit, downtime, loss of use, damage to other equipment, property damage, personal injury, loss of data, or economic loss.

Nothing in this warranty excludes, restricts, or modifies any rights or remedies that cannot be excluded under Australian Consumer Law.

Contact

For warranty support, contact the authorised dealer, reseller, distributor, or place of purchase from which the Wakespeed product was supplied.

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