Contact Us
Our Location
-
ADDRESS:
U13, 5 Kelletts Road, Rowville 3178, Victoria -
PHONE:
03 9763 3363 -
EMAIL:
info@solar4rvs.com.au
OPENING HOURS
Monday to Friday 9AM to 5PM
Holidays
Please note our office will be closed on the following upcoming holidays:
- Melbourne Cup - Tuesday 5th November
Frequently Asked Questions About Solar 4 RVs
How much does shipping cost and how long will it take?
For most orders to most locations over $50, we offer free shipping. Most orders placed before 12PM are shipped same business day, and larger items shipped within 1 business day, and bulk orders & pallets shipped within 2 business days.
What is your warranty and returns policy?
All our products include a manufacturer’s warranty (check the individual product page for specific terms). If a covered fault arises within that period, we’ll repair or replace the item at no extra cost. You can also return any purchase, excluding custom items, cut-cables etc. for change of mind within 30 days of delivery, subject to our standard conditions. For full details on returns and warranty coverage, please see our Returns Policy page: https://solar4rvs.com.au/pages/returns-policy
Can I book a free technical consultation?
Absolutely. Our in-house electrical experts are here to help with system design or product selection. Book online via our Contact Us form or call us on 03 9763 3363.
Do you ship internationally?
Yes, we regularly ship to many international locations, including but not limited to New Zealand, Malaysia, Indonesia, Thailand, Vietnam, the Philippines, China, Hong Kong, Taiwan, Fiji, New Caledonia, the Solomon Islands, Papua New Guinea, Japan, Singapore, and the USA.
Due to the diverse range of equipment and the specific shipping requirements of each country, we provide tailored shipping quotes for every destination.
Contact our friendly team for personalised assistance and a competitive international shipping estimate.
How do I track my order?
Once your order ships, you’ll receive an email with tracking details. You can also log in to your account and view your order status at any time.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, Google Pay, and direct bank transfer.
Wholesale customers can also apply for net-30 payment terms.
Do you offer installation or on-site commissioning?
We work closely with Australia’s leading installers and can coordinate installation for you through our trusted network.
Our team is always here to help — offering expert technical advice by phone or email whenever you need it.
With over ten years of experience in the solar, off-grid, and caravan industry, our passionate technicians can guide you through setup, installation, and troubleshooting.
For ongoing projects or specialised requirements, Solar 4 RVs can design and fabricate customised solutions for retail, commercial, and industrial applications.
Do you offer a price matching?
We’ll match any advertised price on identical, brand-new Victron or Enerdrive items we stock—shipping, warranty and accessories included—provided it’s from an authorised Australian retailer and not subject to exclusions (e.g. clearance, refurbished or membership-only deals).
Advise the sales team via phone, email or in person that you’d like to price match a product.
For more information on terms and conditions please visit: http://solar4rvs.com.au/pages/price-match-policy







