Policies

Our Code of Conduct

  1. Introduction

The Solar 4 RVs Code of Conduct describes our company's philosophy and ethical approach to managing our business activities.

  1. Solar 4 RVs will:
  • Conduct business with integrity and transparency;
  • Conduct business in a safe, fair and ethical manner;
  • Communicate respectfully, honestly and politely at all times;
  • Support the public and businesses to achieve an optimal sustainable power solution for their mobile applications;
  • Source and offer high quality, value for money products that are suitable for caravans and other RVs;
  • Provide accurate and sufficient information, guidance and advice wherever possible to enable customers to have a full understanding and awareness of their purchase;
  • Advertise the total price prominently with no hidden components;
  • Recognise and promote environmental responsibility;
  • Comply with applicable laws and standards;
  • Take responsibility to resolve customer issues and product warranties in a timely manner;
  • Approve installers based on their commitment to high quality workmanship;
  • Comply with all privacy legislation and any information received from another party will be kept confidential.

 

  1. Solar 4 RVs will not:
  • knowingly make false or misleading claims regarding the suitability and performance of their solar power products or combination of products;
  • mislead or deceive customers in relation to the price, value or quality of products, or their place of origin (manufacture) of a product;
  • Engage in high-pressure sales tactics that induce consumers to make quick or uninformed decisions about the product and technologies that they are selecting;
  • Advertise inflated prices with permanent discounts to promote sales.

1. Overview This Privacy Policy relates to personal information we collect and handle about you as our customers and visitors to our website. We respect the privacy of yo...

Scope of this Policy Our warranty policy applies to items that were functioning correctly at the time of delivery but have since become faulty. If an item is faulty or incorrect at the ...

1. Overview At Solar 4 RVs, we deliver throughout Australia, New Zealand, and to select overseas destinations. To provide the best service and pricing, we compare Australia Post Post an...